I tap into the zeitgeist to lead people to think differently, find their personal motivation, and go that extra mile to deliver transformative outcomes at pace. Having worked at the intersection of customer experience, data and digital transformation for 15+ years, I've greatly enjoyed fostering world class customer engagement experiences, building customer centric organisations, whilst focused on delivering value and developing the next generation of talent. Currently I'm immersed in creating long term transformation value from AI in NZ's greatest organisation. I’m always open to opportunities for collaboration and innovation so if you’d like to have a conversation, reach out anytime!