Focusing on customer and organisational value creation, I apply my diverse international experience to deliver lasting outcomes that a beautifully simple. My experience ensures I adopt the right approach for the situation to deliver real value from both operations and change. I ensure expectations and outcomes are clear and tracked, building innovation and delivery accountability that produces team-wide performance and allows everyone to experience a great day at work in the process. Successes in three continents following this approach have built the experience that only a practitioner can accumulate.